Terms & Conditions
Terms of Service
Last Updated: May 10, 2025
1. Acceptance of Terms
By accessing or using our EV charger installation inquiry service via WhatsApp Business API and related websites and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
Our Service provides automated responses to inquiries about EV charger installations through WhatsApp Business API. The Service uses artificial intelligence to qualify leads, answer questions, and schedule appointments for EV charger installations.
3. Use of the Service
3.1 Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old.
3.2 User Accounts
You may be required to provide accurate and complete information when interacting with our Service. You are responsible for maintaining the confidentiality of your information and for all activities that occur under your account.
3.3 Prohibited Conduct
You agree not to:
Use the Service for any illegal purpose
Harass, abuse, or harm another person
Impersonate another person or entity
Interfere with or disrupt the Service
Attempt to gain unauthorized access to the Service
Use automated means to access or interact with the Service
Provide false or misleading information
4. Communications via WhatsApp
4.1 Consent to Automated Communications
By using our Service, you consent to receive automated messages via WhatsApp. These messages may include service-related communications, appointment confirmations, and installation information.
4.2 Response Times
While our Service aims to provide timely responses, we do not guarantee immediate responses to all inquiries. Response times may vary based on availability and service volume.
4.3 Accuracy of AI Responses
Our Service uses artificial intelligence to generate responses. While we strive for accuracy, we cannot guarantee that all information provided by the AI system will be complete, accurate, or suitable for your specific circumstances.
5. Installation Services
5.1 Appointment Scheduling
Any appointments scheduled through our Service are subject to confirmation by our installation team. We reserve the right to reschedule appointments based on availability, weather conditions, or other factors.
5.2 Installation Requirements
Installation services may require additional assessments of your property, electrical system, and vehicle. We reserve the right to decline installation services if your property does not meet necessary requirements.
5.3 Pricing and Quotes
Any pricing information or quotes provided through our Service are estimates only and subject to change based on the actual conditions and requirements of the installation.
6. Intellectual Property
6.1 Ownership
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for its intended purpose in accordance with these Terms.
7. Disclaimers
7.1 Service Availability
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free from harmful components.
7.2 Content Accuracy
While we strive to provide accurate information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content or information provided through the Service.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with the Service.
9. Indemnification
You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service.
10. Modification of Terms
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by posting the revised Terms on our website or through the Service. Your continued use of the Service after the revised Terms have been posted constitutes your acceptance of the changes.
11. Termination
We reserve the right to suspend or terminate your access to the Service at any time, for any reason, without notice or liability.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association] in [Your Jurisdiction].
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: adam@greenacquisition.io